Faq

What payment methods do you accept?

We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay for your convenience.

How long does shipping take?

Standard shipping typically takes 5-7 business days within the US. International shipping may take 10-15 business days depending on your location. Expedited shipping options are available at checkout.

Do you offer international shipping?

Yes! We ship worldwide. International customers are responsible for any customs fees or import taxes that may apply in their country.

What is your return policy?

We offer a 30-day return policy for unused items in their original packaging. Please contact our customer service team to initiate a return. Shipping costs for returns are the customer's responsibility unless the item arrived damaged or incorrect.

How do I care for my hair accessories?

For best results:

• Store hair clips and headbands in a dry place
• Clean with a soft, damp cloth when needed
• Avoid exposing to extreme heat or direct sunlight for extended periods
• Remove before swimming or showering

Are your products suitable for all hair types?

Our hair accessories are designed to work with most hair types. For thick or heavy hair, we recommend our reinforced claw clips and wider headbands. Each product description includes details about recommended hair types.

How can I track my order?

Once your order ships, you'll receive a confirmation email with tracking information. You can also track your order by logging into your account on our website.

Do you offer wholesale or bulk purchasing?

Yes! We offer special pricing for bulk orders. Please contact our wholesale department at [email protected] for more information.